ADA & WCAG Accessibility Services for Businesses in Syracuse and Central New York

Apex Access Consulting provides blind-led ADA compliance and WCAG 2.2 accessibility evaluation services for businesses throughout Syracuse, NY and Central New York. Our services are designed for organizations that need clear, actionable insights into accessibility performance, evaluated by a consultant who is blind and uses assistive technology every single day. We do not run automated scans and call it a day. We test the way blind users actually experience your space and your website.

  1. Blind woman performing an accessibility audit in a busy restaurant using her mobility cane

    1. Physical ADA Compliance Audits for Businesses

    We conduct structured on-site ADA compliance audits of physical environments to identify barriers impacting independent navigation, usability, and safety for blind and low vision individuals.

    Evaluations cover entry points, navigation pathways, signage, spatial layout, and environmental hazards, assessed the way a blind person actually experiences them and not just measured against a checklist.

    Each audit delivers a structured report outlining identified barriers, associated ADA risk levels, and prioritized remediation recommendations your team can act on right away.

  2. Blind man performing a website accessibility audit using assistive technology

    2. WCAG 2.2 Website Accessibility Audits

    We evaluate websites for compliance with WCAG 2.2 AA, the internationally recognized standard for digital accessibility. Testing is conducted using real screen reader technology, the same assistive technology blind users depend on daily, to assess navigation, forms, buttons, image descriptions, and ARIA labels as they actually function for blind and low vision users.

    Each audit includes a detailed report identifying compliance gaps, accessibility barriers, and prioritized remediation steps to improve usability and reduce your federal ADA risk exposure.

  3. Blind woman providing accessibility training to staff in a professional environment

    3. Blind & Low Vision Accessibility Training for Staff and Teams

    We provide structured ADA accessibility training for staff and teams focused on improving real-world interactions with blind and low vision individuals in service environments across Syracuse and Central New York.

    Training goes beyond general awareness and focuses on practical, scenario-based instruction including communication methods, guiding techniques, and appropriate support without relying on visual assumptions.

    All training is informed by lived experience and professional accessibility standards, ensuring your team is equipped to reduce service errors, improve customer experience, and support consistent accessibility across every interaction.

Apex Access Consulting is based in Syracuse, NY and provides ADA compliance audits, WCAG 2.2 website accessibility audits, and staff accessibility training to businesses throughout Central New York including Auburn, Baldwinsville, Brewerton, Camillus, Central Square, Cicero, Clay, Constantia, East Syracuse, Fayetteville, Liverpool, Manlius, Marcellus, Mattydale, Minoa, North Syracuse, Oswego, Pennellville, and Solvay, as well as businesses nationwide. Contact us today to request a consultation.